Real Time Resolutions, Inc possesses 20 years of experience in the financial and advisory services industry ranging from all aspects of originations, customer care, servicing, collections, and recoveries with approximately $6 billion in charged-off assets managed for major banks, hedge funds, specialty lenders, private universities, retailers, and the primary federal bank regulator. The company has call centers in Dallas, TX (headquarters), Phoenix, AZ, and Montego Bay, Jamaica.
RTR differentiates itself through the caliber of people it hires. We seek to build a lasting relationship with every employee. Won’t you join us?
Career Opportunities
Essential Functions Directly report to Chief Compliance Officer and support Real Time’s legal team Routinely conduct regulatory research, writing and document review Continually monitor, compare and track state to state as well as Federal regulations thru Westlaw Report any and all regulatory changes found thru ACA International (formerly American Collectors Association) as well as…
Summary The IT Support Desk Analyst serves as the first point of contact for internal employees seeking technical assistance. This role is responsible for receiving, prioritizing, and resolving service requests and incident tickets submitted via phone, email, chat, or ticketing systems. The Analyst provides timely and effective support for hardware, software, network, and system-related issues…
Summary The HOA Business Developer Representative is responsible for developing new and maintaining existing business relationships focused on Homeowners Associations (HOAs). The HOA Business Developer Representative will also create new relationships with community associations, management companies, and related stakeholders while building a referral pipeline of individual associations. This…
Summary A Customer Solutions Professional (CSP) plays a pivotal role in the consumer collections department and is responsible for driving revenue and meeting monthly collection goals by contacting customers, including Spanish-speaking individuals, to discuss their account status, and negotiate optimal payment arrangements on behalf of our clients. Essential Functions Communicate fluently…