Real Time Resolutions, Inc possesses 20 years of experience in the financial and advisory services industry ranging from all aspects of originations, customer care, servicing, collections, and recoveries with approximately $6 billion in charged-off assets managed for major banks, hedge funds, specialty lenders, private universities, retailers, and the primary federal bank regulator. The company has call centers in Dallas, TX (headquarters), Phoenix, AZ, and Montego Bay, Jamaica.
RTR differentiates itself through the caliber of people it hires. We seek to build a lasting relationship with every employee. Won’t you join us?
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Summary The Customer Solutions Professional (CSP) plays a pivotal role in the consumer collections department and is responsible for driving revenue and meeting monthly collection goals by contacting consumers, discussing their account status, and negotiating optimal payment arrangements on behalf of our clients. The CSP will manage a portfolio of charged-off, delinquent consumer accounts…